Introduction

Welcome to Heaven of Handlooms! By accessing and using our website (www.heavenofhandlooms.com), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

The term "Heaven of Handlooms", "we", "us", or "our" refers to the owner of this website. The
term "you" refers to the user or viewer of this website.

This website is operated by Heaven of Handlooms, with the registered office at:

Heaven of Handlooms
Karur - 636002, Tamil Nadu, India.

1. Acceptance of Terms

By using this website, you agree to be bound by these Terms & Conditions. These terms govern the relationship between Heaven of Handlooms and you. Please read them carefully before using our website.

2. Changes to the Website and Terms

The content provided on this website is for general information purposes only and is subject to change without notice.We reserve the right to modify or discontinue any part of the website, including product offerings, services, and features, without prior notice.

3. Product Information & Availability

• Accuracy of Product Descriptions: We strive for accuracy in product description and images. However, we do not guarantee the accuracy, timeliness, or completeness of the information. Colors and patterns of products may vary based on your screen settings.
• Product Availability: Product availability is subject to change. If an item unavailable after placing an order, you will be notified promptly.
• Pricing: Prices for products on our website are in Indian Rupees (INR) and may be subject to change without notice.

4. Order Placement & Acceptance

• Placing Orders: By placing an order through our website, you are offering to purchase a product in accordance with these terms.
• Order Confirmation: Upon placing an order, you will receive a confirmation email. This email is an acknowledgment of receipt and does not signify our acceptance of the order.
• Order Cancellations: Once an order is placed, it cannot be cancelled.
• 5. Payment
• Payment Methods: We accept various online payment methods, including credit/debit cards, wallets, and other payment gateways.
• Security: All transactions on the website are secured through encrypted payment systems to ensure your personal and payment information is protected.

6. Shipping & Delivery

• Order Processing: All orders are processed within 1-2 business days.
• Shipping Charges: Shipping charges will be calculated at checkout based on your location and order size.
• DeliveryTime: Domestic orders typically take 3-5 business days, and international orders may take 15-20 business days.
• International Shipping: Customers are responsible for any customs duties or taxes that may apply to international orders.
• 7. Returns & Refunds
• Eligibility for Returns & Exchanges: Returns and exchanges are accepted only for damaged products, and the request must be made within 24 hours of delivery.
• Non-Returnable Items: Preordered items, customized sarees, and items disliked after purchase are not eligible for return or exchange.
• Refund Process: Refunds (if applicable) will be processed to the original payment method within 7-10 business days.
• Shipping Costs: Customers are responsible for the shipping costs associated with returns or exchanges.

8. Intellectual Property

• All content on this website, including but not limited to images, designs, trademarks, and logos, is owned by Heaven of Handlooms or licensed to us.
• Reproduction or distribution of any content from the website without permission is strictly prohibited.
• Heaven of Handlooms reserves all rights to its intellectual property.

9. External Links

Our website may contain links to other websites for your convenience. These links are provided for further information and do not signify ouR endorsement of the linked website.

We are not responsible for the content of third-party websites.

10. Prohibited Activities

You may not use this website for any unlawful activities, including but not limited to:

• Hacking or attempting to gain unauthorized access to the website or servers.
• Spamming or engaging in any activity that may disrupt the website's functionality.

11. Limitation of Liability

Heaven of Handlooms is not liable for any indirect, incidental, special, or consequential damages arising from the use of the website or the purchase of our products.

We are not responsible for delays in delivery caused by external factors, including weather conditions, courier delays, or unforeseen circumstances.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts in Karur, Tamil Nadu, India.

13. Privacy Policy

By using this website, you agree to the collection and use of your personal data in accordance with our Privacy Policy

14. Updates to Terms

Heaven of Handlooms reserves the right to update these Terms & Conditions at any time. The most recent version will be posted on this page, and we encourage you to review them periodically.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: sales@heavenofhandlooms.com
Phone / WhatsApp: +91 99447 24451